Refund Policy
Our replace is very flexible and customer-friendly, we try to accommodate our patrons as much as we can, we welcome replacements on the following terms -
- A wrong product has been dispatched
- If the customer identifies a manufacturing defect on the received product.
- If the product is received in a damaged condition.
To be able to send back the product safely, the customer must have the original packaging available with him/her.
You can reach us at support@galaxycoverz.com to initiate replacements and refunds . The customer is requested to share the product pictures clearly showing the issue.
Please note these points: We will be requiring the original packaging , even if it is broken, damaged, or defected.
We process REFUNDS in every case till 7 days - We want our customer to be stressfree with No Questions Asked Refund policy .
If you dont like the product just raise a Refund Request within 7 Days and we are here to help !
Points to remember - Product must be returned with the original packaging, including the tags, barcodes, accessories, manuals, warranty cards, shipping labels (pasted on the packet), invoice, etc. The product should be unused and in the original condition.You will be asked to print 2 documents to be provided to the logistics company representative who comes for the pickup.